Customer stories
Businesses that serve
their customers with Gabster.
From retail and technology to restaurants and healthcare: what the challenge was, and what they did with Gabster.
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GHALLAB · Retail and distribution
Repeat questions on WhatsApp now get an answer.
Lots of enquiries on WhatsApp, a small support team, and repeat questions that went unanswered. They put a Gabster agent on WhatsApp to answer product questions and FAQs.
- SectorRetail and distribution.
- ChannelWhatsApp.
- What their agent handlesProduct questions and FAQs.
Blue Nile Computer · Technology retail
Product questions from every branch get an answer.
Every day they get many questions about product specs and prices, from customers of several branches. They connected a Gabster agent on WhatsApp and Facebook that answers product questions and points customers to the branches.
- SectorTechnology retail.
- ChannelsWhatsApp and Facebook.
- What their agent handlesSpecs, prices and branches.
Kabisat · Food and restaurants
Peak hours on WhatsApp, and their agent answers.
At peak hours, orders and questions pile up on WhatsApp. They put a Gabster agent on to answer questions about the menu and delivery.
- SectorFood and restaurants.
- ChannelWhatsApp.
- What their agent handlesMenu and delivery questions.
Bahrain Specialist Hospital · Healthcare
Patients ask, even after call-centre hours.
Patients need to ask at any time, and the call centre works limited hours. They put a Gabster agent on WhatsApp to answer patients' general questions, with their channels in one inbox.
- SectorHealthcare.
- ChannelWhatsApp, with their other channels in one inbox.
- What their agent handlesPatients' general questions.
Yassin Group · Business group
Many channels, on one platform.
A diverse group of companies in Iraq, with customer enquiries coming in on many channels. They brought their channels together on Gabster, and their agent answers customer enquiries.
- SectorA business group in Iraq.
- ChannelsAll in one inbox.
- What their agent handlesCustomer enquiries.
Platform
Behind every story, one platform.
- AI agentAnswers, sells and gets things done from your information, and improves every week.
- InboxEvery channel in one inbox, for your agent and your team.
- ChannelsWhatsApp first, plus Instagram, Messenger, TikTok, Telegram and website chat.
- TicketsFrom the conversation to your team, with every detail, until it's closed.
- CustomersA profile for every customer, with their channels, tags and conversations.
- IntegrationsYour store and calendar, ready. What's missing, we build for you.
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